Captive Portal Login | What Is Captive Portal Login | How To Fix?

A few web pages have a that needs the user to key in their sign-in details or accept the terms of usage before accessing the intended data. The login purpose is to avert access to the web page until the user has the needed information.

Businesses like airports, hotels, business centers, coffee shops, and other areas with free internet access frequently make use of android captive portal login. Such logins presented to the client are frequently saved at the page’s gate or on the business web server. Owners utilize them for commercial communication or marketing purposes.

What Is


An ideal example to help us comprehend what captive portal login could be seen when utilizing your phone or computer to public-access the network to assist you in opening a site from any browser. You’re directed to the captive portal login that asks you to agree with the terms of use in place of the site page displaying first.

Just after accepting the terms of use that you’re then directed to the site you want to go to. In a few cases, the user is bombarded with an ad or a series of ads that you have to first close to reach the destination page. However, a few web pages demand that you enter the pre-assigned user ID coupled with the password before accessing the details you desire.

Such authorizations intend to avert the misuse of the public internet for performing criminal acts. The servers supporting portal logins are usually protected by firewalls and antivirus programs for protecting the user’s computer from the internet and other malicious users. Such public networks have decreased bandwidth for preventing users from downloading music, large files, and videos.

At times the mobile state network keeps disconnected because of the low signal. Managers of such networks control the internet speed, block other sites from downloading large files and restrict the size and the number of downloaded files. Connecting to the web page through captive portal login is categorized into unauthenticated, authenticated, and unknown users.

For the unknown user, the captive portal fails to redirect the HTTP traffic to a switch when the switch indicates that the user isn’t authenticated. For those in the unauthenticated state, the captive portal login will forward the HTTP traffic to a switch for a client for authenticating the switch. After authentication, the user will get the approved state permitting all traffic generated by the consumer to go through the switch.

What’s The Purpose Of

The page generates a bar between criminals and utilizes the public open networks for criminal activities. For protecting the PC or android device from the Internet, the captive portal login servers frequently have a firewall. They might also have certain antivirus tools installed.

They block potential attackers and hackers from intercepting your network and stealing the data. Ever thought, why is it forbidden to do bank transactions or other such things through an open public network? The answer is, all of the open networks aren’t authenticated by the captive portal login. That’s why there’s a good chance of hackers and attackers intercepting a network.

Like this, they can steal the card details and other stuff such as the demographic data simply. There also remains an issue of bandwidth-hogging when we discuss open or public wi-fi networks. You alone aren’t making use of the network. There are thousands or perhaps tens of thousands of other individuals at the airport who are connected to a network.

All of them are attempting to access the internet simultaneously. They’re probably trying to download large files (be it some video, audio, or text). The captive portal login reduces the bandwidth-hogging. If you know a little programming, you can actually play with the downloading speed. The number of downloads at a single go can be limited. It is also possible to block sites that pointlessly download large files on the device.

Who Can Really Connect Through

There are three categories of clients that can actually connect utilizing android captive portal login. These are:

  • The Unauthenticated User:

If a client is recognized as unauthorized, the portal will forward his HTTP to a switch and request for the user’s authentication so that all the traffic generated by the user goes through the switch.

  • The Unknown Clients:

If the web page spots a client as unknown, the captive portal will not forward their HTTP traffic to a switch. The portal will make inquiries from the switch if a client is authenticated or not.

  • Authenticated:

These are the users known by the portal; thus, the traffic can go through the switch without a glitch.

Issues With Internet Blocked Because Of The Captive Portal:

  • The isn’t an issue, but it’s a built-in procedure for android for authenticating the open public networks.
  • At times, there’re breaks in a system. If the PC is set to utilize a custom DNS server, issues are triggered by the captive portals at the network level. Here, you, as the user, can do nothing about it.
  • Again, let’s say you’re utilizing a Virtual Private Network (VPN) for anonymizing the IP and browse privately utilizing public networks (which is suggested and you ought to do certainly). Then, there’s a fair possibility that you would not be capable of connecting to the network behind the captive portal.

Resolving The Internet Blocked Issues:

  • First and foremost, if you’re at a hotel or airport, you have to enter the necessary credentials (the user ID and password) and accept the conditions and terms for being capable of connecting to their wi-fi. Knowing the details from the authorities is a way out. On successful sign-in, you’ll have access to a network.
  • If you do not see the captive portal login page appear, you might first try closing all the open tabs in the web browser and begin browsing from the brand new tab. The captive portal login pages get confused if you have an https:// (site with the secured certificate) open. Try to go to some http:// site, which might trigger the captive portal.

Can I Install

It’s a preinstalled system application, meaning it comes with your device from the manufacturer. However, removing the app utilizing the system application remover is possible if you have root access to your device.

It’s very important to keep in mind that uninstalling CaptivePortalLogin can cause a lot of issues when accessing a few networks. Therefore, if the application isn’t causing issues to the device, evade uninstalling or freezing it.

How Can You Resolve Has Stopped Issue?

In case you get this issue, try these out to resolve it:

Way#1: Forgetting Wi-Fi Connection

  • Forget that the wi-fi connection > set it up again.
  • Most probably, you’ve connected to your router utilizing the sign-in page or the captive portal, which has the same name as that of your router (how your phone identifies the connection is by your router name, which is usually not changed by the majority of individuals. Hence, not changing the router name or SSID would cause an issue).
  • What happens on forgetting your connection is that your phone won’t search for a sign-in landing page for the connection with that specific name. Also, the issue is with your router if your wifi signal to which you’re connecting is the system with the sign-in landing page. Your phone, in this case, is at no fault.

The keeps stopping issue is one of the most infuriating problems regarding this topic. We’ve got a lot of forums, including that of Android central coping with it. In case you get this familiar issue, here is a way out for you:

  • First of all, get the airplane mode of the device turned on.
  • After that, enable or turn on your wifi > connect to a network.
  • Now, launch the Chrome app on the device.
  • Then, go to in Chrome.

It’ll resolve the keeps stopping issues.

Way#2: Clearing The Cache And Data From The Device

Clearing data and cache accumulated by your device so far:

  • First off, navigate to the settings menu > click on the App and notification option > choose the show system app option.
  • Then, search for > click on it.
  • You’ll see storage; simply click on it.
  • Click on clear data and cache. You can clear them all at once or clear them one by one.

Way#3: Clearing The App Data And Cache

The following steps can assist you in clearing the app cache:

  • First of all, navigate to the settings menu > click on Apps.
  • You’ll see three vertical dots at the top corner of the application > tap on it.
  • After that, click on the Show System Apps option.
  • Now, click
  • Next, scroll to storage > clear all cache and data on the application.

Way#4: Force Stopping The Application

  • Navigate to the settings menu > tap on Apps.
  • Then, tap on the top right corner of the app.
  • After that, click on the Show system app option.
  • Scroll to the option and click on it > tap on Force Stop.

Way#5: Resetting The Device To Factory Settings

If data and cache clearing, comprising a force stop of the app, don’t work. A factory reset of your device will certainly fix the issue. It’s frequently the final resort as factory rest is popular with data loss. However, data loss can be mitigated by backing up your device before resetting. The following is a process on how you can reset the device.

  • First of all, navigate to the settings menu > click on the General management option.
  • After that, simply tap on reset > choose the Factory data reset option.
  • Then, tap on the reset button and finally select the delete all option.


The seems to be a bane and a boon together. It’d form a bar between you, unauthorized attackers, and the network. Alternatively, it can also form a bar between the Internet and you, in case you can’t bypass the sign-in landing page successfully.

Particularly if you’re connected to the VPN network, you would not be capable of landing on the web pages that are shielded by the captive portal login. So, for that, you have to switch off the VPN, which, again, isn’t suggested when you’re on the public open network.

The fixes to the issues, as stated, are temporary and don’t guarantee that the issue will be fixed. If it is your router level issue, you have got your hands tied to the track. If the issue is triggered by the android device, you can follow the detailed steps to make sure that the issue is fixed.


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